We may collect and process the following categories of personal data:
Identity data: name, title
Contact data: email address, telephone number, postal address
Technical data: IP address, browser type, device information, pages visited
Communication data: messages sent via contact or quote forms
Project data: details about your joinery requirements, budget and property
3. Legal Basis for Processing (GDPR Article 6)
We process your personal data on the following legal bases:
Consent: when you submit a form, accept cookies, or subscribe to communications
Contract: to perform a contract or take steps at your request before entering a contract
Legitimate interests: to improve our website, prevent fraud and manage our business
Legal obligation: to comply with tax, accounting and regulatory requirements
4. How We Use Your Data
We use your personal data to:
Respond to enquiries and provide quotes (pricing in EUR)
Deliver joinery services and manage projects
Send project updates and invoices
Improve our website through analytics (only with consent)
Comply with legal and regulatory obligations
5. Cookies
Our website uses cookies. Your consent preference is stored locally under the key predeinfra_bond_consent.
Essential cookies: required for basic site functionality. These do not require consent.
Analytics cookies: help us understand how visitors use our site. These are only placed with your consent.
You can accept or reject non-essential cookies via the cookie banner. You may change your preference at any time using the button below.
Manage Cookie Preferences
Click to reset your cookie consent and see the banner again.
6. Data Sharing
We do not sell your personal data. We may share data with:
Service providers (hosting, email, analytics) under data processing agreements
Professional advisers (accountants, lawyers) where necessary
Authorities when required by law
Any transfers outside the EEA are protected by appropriate safeguards such as Standard Contractual Clauses.
7. Data Retention
We retain personal data only as long as necessary:
Enquiry data: up to 2 years after last contact
Client/project data: 7 years (Dutch tax retention requirement)
Cookie consent records: stored locally in your browser
Analytics data: up to 26 months (if consented)
8. Your Rights Under GDPR
As a data subject in the EEA, you have the right to:
Access — request a copy of your personal data
Rectification — correct inaccurate data
Erasure — request deletion ("right to be forgotten")
Restriction — limit how we process your data
Portability — receive your data in a structured format
Objection — object to processing based on legitimate interests
Withdraw consent — at any time, without affecting prior lawful processing
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
9. Complaints
If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.
10. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect any changes. Continued use of our website after changes constitutes acknowledgement of the updated policy.
We use essential and analytics cookies to improve your experience. By clicking Accept you consent to our use of cookies as described in our Privacy Policy. You may withdraw consent at any time.